How do yrt transfers work

Click here to learn more about Transit Enforcement and fines. Close Alert Banner. Close Old Browser Notification. Browser Compatibility Notification. It appears you are trying to access this site using an outdated browser. If you are riding YRT after 9 pm and would be more comfortable getting off between stops, closer to your destination, the Request Stop program is available. Simply notify your driver at least one stop ahead and exit through the front doors of the vehicle.

Note that the Request Stop program does not apply to Viva routes. If you need to report an incident while riding a YRT bus or at a station that requires emergency police, medical, or fire intervention, call Otherwise, during business hours, you can report crime, safety, or security concerns, to the YRT Contact Centre at You can speak to a Customer Service Representative who can relay the information to Transit Enforcement.

While YRT works hard to ensure that all of their vehicles are accessible for those with mobility constraints, sometimes you need a little extra help. This is YRTs specialized, door-to-door, shared ride, accessible public transit for riders with disabilities. Riders who use this paratransit service are unable to use regular public transit for all of their trip. Those using Mobility On-Request Paratransit must meet specific eligibility criteria which is considered on a case-by-case basis.

Trips through this service can be booked online or by phone. In order to ensure the safety of both passengers and staff, they have implemented safety measures recommended by York Region Public Health.

Transit users are required to wear a mask or face covering while travelling on transit vehicles or waiting at facilities, and, where possible, are asked to practice social distancing. Riders are also encouraged to travel during off-peak times, and YRT has implemented enhanced cleaning measures of their vehicles and facilities.

It is possible that further changes will be made to ensure the health and safety of all who use York Region Transit. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience. Connecting Services More. Home Our Services Connecting Services. Facebook LinkedIn Twitter Email. TTC in York Region. Expired transfers will not be accepted or reissued.

Passengers are required to pay the regular fare once their transfer is expired. In the event of a fare dispute, passengers are asked to pay the correct fare and contact Customer Service at Keep the disputed transfer and record the four-digit bus number, date, and time of the occurrence. When using PRESTO, the transfer is automatically stored on your card, allowing you to travel for two hours from the time of issue.